We at MouseEars TV (“MouseEars TV”, “Our”, “we”, or “us”) value our users’ privacy as we know that you care about how your personal information is used and shared and we take that seriously. Please read the following to learn more about your privacy as this Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website, and what we will and will not do with the information we collect. By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

This Privacy Policy includes additional notices that may apply to you if you are a California consumer. Please see the section further below titled “California Privacy Rights” for more details.

Changes to this Privacy Policy

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time MouseEars TV decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

What does this Privacy Policy Cover?

This Policy applies to MouseEars TV, and it governs any and all data collection and usage by us. Through the use of mouseearstv.com, you are therefore consenting to the data collection procedures expressed in this Policy.

We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our Services, to contact you, to fulfill your requests from us, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

Please note that this Policy does not govern the collection and use of information by companies that MouseEars TV does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of, and share the information collected. 

Information We Collect

Information You Provide

“Personal Information” means any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your contact information such as your name, email address, telephone number, age as well as any other non-public information about you that is associated with or linked to any of the foregoing data. 

“Anonymous Data” means data that is not associated with or linked to your Personal Information. Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data, Anonymous Data, and a few other categories of information from a few different sources as described below.

We receive the information you provide to us when you:

  1. Link a third-party account with our website in order to access our website. We may collect certain Personal Information from you such as your first and last name, email, mailing address, and phone number.
  2. By also using our service, you may provide us with demographic information that is not unique to you such as your gender and ZIP code.
  3. When you post User Generated Content or provide us with service feedback on our website, the information contained in such user-generated content will be stored on our servers and will be available to be seen by other users who make use of our website.
  4. We also collect other types of Personal Data that you provide to us voluntarily, such as your operating system and version and other requested information if you contact us via email regarding support for the Services.

Please note that you can choose not to provide us with certain information, but this may limit the features of the website or Services you are able to use.

Automated Information Collection

We may collect certain information (which does not identify you as an individual) about your use of the website through the use of tracking technologies or by other passive means. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the website, search engines used, the internet protocol (IP) address used, the length of time spent on the website, the pages you looked at on the website, other websites you visited before and after visiting the website, the type of internet browser you have, the frequency of your visits to the website, and other relevant statistics, including the following:

  1. Log Information: When you access the website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request, and one or more cookies (small text files containing a string of characters) that may uniquely identify your browser.
  2. Cookies: When you connect to our website through the use of third-party services like Gravatar, we send one or more cookies (small text files containing a string of characters) to your computer that uniquely identifies your browser. We use cookies to improve the quality of the Site by storing user preferences and tracking user trends. Most web browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. Cookies alone tell us nothing about who you are. Pixel tags generate a generic notice of a visit to the Site. Pixel tags are used in conjunction with cookies to anonymously track the activity on the Site by a particular browser on a particular site.
  3. Links: The website and other services provided by us may include links in a format that enables us to keep track of whether these links have been followed by IP addresses. We use this information to improve the quality of our products and design.
  4. Web Beacons: Web beacons (also known as “pixel tags” or “clear GIFs”) are 1×1 single-pixel graphics that allow us to count the number of users who have visited or accessed the Site and to recognize users by accessing our cookies. Web beacons can collect the IP address of the computer that the web beacon is sent to, the URL of the page the Web beacon comes from, and the time the web beacon was viewed. We may employ web beacons to facilitate Site administration and navigation, to track the actions of users of the Site, to compile aggregated statistics about Site usage and response rates, and to provide an enhanced online experience for visitors to the Site.
  5. Analytics Services: We use third-party analytics services (“Analytics Services”), to help analyze how users use our Sites and interact with our platform. The information generated by the cookies or other technologies about your use of our website and/or MouseEars TV Service (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s terms of use and privacy policy. By using a Site or Services provided by MouseEars TV, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above.

Patreon features in this website

In order to enable you to use this website with Patreon services, we save certain functionally important Patreon information about you in this website if you log in with Patreon. 

These include your Patreon user id, Patreon username, your first and last name, and your vanity name. Additionally, the id of your campaign at Patreon and your campaign’s Patreon URL are also saved. 

If you request that your data be deleted from this website, this data will also be deleted and Patreon functionality will not work. You would need to register on this website and log in to this website with Patreon again in order to re-populate this data and have Patreon functionality working again.

Information Automatically Collected by Third-parties About You

Some embedded content on the website may be served by third-party content providers. Please note that these companies may also use cookies or other similar technologies to collect data about you, both on the Site and throughout the Internet. Data collection and use by those third parties is subject to the privacy policies of those third parties Please rest assured that this website will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed forms, and emails. It is the intent of this website to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy. 

What We Use Your Personal Information For

Generally, MouseEars TV uses the information gathered to provide, improve, and develop our website and the Services we provide to you, to communicate with you, to offer you a better service and to protect us and our users. When you interact with or make use of the MouseEars TV website, we use a variety of technologies to process the personal information that we collect about you for various reasons.

  1. To identify you as an eligible user of our service
  2. To personalize your experience with our products and services
    • We may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from mouseearstv.com
  3. To measure and analyze audience traffic, including tracking user interests, trends, and patterns
  4. To help recognize you as a previous visitor and save and remember your preferences and settings and deliver to you appropriate interest-based content
  5. To send newsletters, surveys, offers, and other promotional materials and for other marketing purposes
  6. To understand whether our users read e-mail messages and click on links within those messages
  7. To increase and maintain the safety and security of our products, services, and platform and to prevent misuse
  8. To understand, diagnose, troubleshoot, and fix issues with our service
  9. To communicate with you and provide customer support
  10. To operate, evaluate, develop, manage, and improve our Service (including operating, administering, analyzing, and improving our products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions
  11. To protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities
  12. To fulfill contractual obligations with third parties, for example, licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content
  13. To comply with and enforce applicable legal requirements, relevant industry standards, and policies including this Privacy Notice and our Terms of Service

How We Share Your Personal Information

We do not sell, rent, trade, or otherwise share personal information collected through the website because we are committed to maintaining your trust, except as described below:

  1. Service Providers: We may provide collected data to our service providers. They may use your data to perform services for us and may have access to, store, and process your personal data to provide services on our behalf.
  2. Subsidiaries and Affiliates: We may share personal information or any information collected through the website with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
  3. Merger and Acquisition: We may disclose or transfer personal information or any information collected through your usage of our Service to third parties who acquire all or a portion of MouseEars TV’s business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
  4. Compliance with Laws: We may disclose personal information or any information collected through the website and if we are required to do so by law or pursuant to legal process, in response to a request from government officials, law enforcement authorities or a valid subpoena, or as necessary or appropriate in connection with an investigation of illegal activity, including without limitation to prevent, investigate, detect or prosecute any criminal offense or attack.
  5. Consent: We may share personal information in accordance with any consent you provide.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with the MouseEars TV Service and for legitimate and essential business purposes, such as maintaining the performance of the MouseEars TV Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of MouseEars TV.

If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

  1. If there is an unresolved issue relating to your use of the website such as an unresolved claim or dispute, we will retain the necessary personal data until the issue is resolved.
  2. Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law and/or
  3. Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users

Keeping Your Data Safe

As a matter of policy, we are committed to protecting your data and as such, MouseEars TV takes precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.

California Privacy Rights

California Consumer Privacy Act of 2018; Effective January 1, 2020:

If you’re a California resident, you may have some additional privacy rights regarding the disclosure of your personal data by MouseEars TV, or its affiliates and subsidiaries, or to a third party and we have prepared additional disclosures and notices consistent with the California Consumer Privacy Act (CCPA). Please see our CCPA policy for more about such rights.

California residents may not be discriminated against for exercising any of the rights described above.

Children Under the Age of 13

The MouseEars TV website is not directed to and does not knowingly collect personally identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Your Choices Regarding Your Personal Information (Unsubscribe or Opt-Out)

To Stop Certain Collection and Use of Your Personal Information

  • Marketing Emails, Texts, and Mail: After opting in for our marketing emails and newsletters, we may store your name and email address for the purposes of delivering such communications. As a subscriber to our e-mail newsletters, you can stop such promotional emails from us by using the “unsubscribe” link on our promotional emails.
  • Interest-Based Advertising: Our website may support Interest Based Advertising efforts by Third Parties.

To Change or Correct Your Personal Information

At any time, you can request access to your personal information, request that any inaccuracies be corrected, or request that comments or explanations be added to records about you.

To prevent unauthorized changes, we may ask for certain information to verify your identity before we process such requests. Although we will do our best to make your requested changes, in some cases for example, if it requires a disproportionate technical or practical cost or effort or if it conflicts with our legal obligations or business requirements, we may be unable to do so completely.  Should this occur, we will communicate that to you.

Affiliate Disclaimer and Links to Other Websites

Our website does contain links to affiliates and other websites. We also make use of affiliate links to external websites where if used by our user to purchase a service, product, accommodation, make reservations, or any other item, we will receive a monetary reward at no extra cost to the user. These affiliate links and websites often make use of cookies technology and special referral codes to track the site where a user has come from, and our partners use this referral traffic to monitor any purchases you make on their site.

However, unless you physically enter your personal information onto the third-party site and affiliate sites, your data is not identifiable as we do not pass on your data to any other websites.

MouseEars TV does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Acceptance of Terms

By using this website and its content, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our website. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at https://mouseearstv.com/contact.